Refund Policy

Here’s a rewrite of the refund policy with a more customer-centric approach:

Transparency and Commitment to Quality

At PrepNew, we’re committed to providing valuable and up-to-date AI-powered tools. We invest significant time and resources to ensure their functionality and keep them current.

Understanding AI Limitations

It’s important to acknowledge that AI technology, including Google Gemini and OpenAI, is still under development. While we strive for exceptional results, these models may not always deliver perfectly.

Our Refund Policy

Due to the nature of AI services and the costs associated with maintaining them, we typically cannot offer refunds after a tool has been used.

However, we want to ensure you’re satisfied. If you encounter any issues or have questions about a tool’s capabilities, please don’t hesitate to contact us. We’ll do our best to assist you and may offer alternative solutions depending on the situation.

Here are some ways we can help:

• Provide guidance: We can offer tutorials or explain how to best utilize the tool for your specific needs.
• Suggest alternative tools: We might have different tools suited for a different task or approach.
• Offer future improvements: We value your feedback and may consider incorporating it into future updates.

By working together, we can ensure you have a positive experience with our AI tools.